Cardiff Digs: COVID-19

Moving out of your student house is different to moving out of student halls. You now have a house to clean, organise and pack up rather than just one room.

There are a few things to remember when moving out so we have put together this checklist for you.  Following these steps should help you to receive your deposit back in full.


Have you remembered…

What to do…


Rent – Have you paid all your rent? Check the landlord has received all the rent if you are unsure
Bond/Deposit – Do you know your Deposit ID and details of where your bond is protected? Check your tenancy contract and email mail box for the details. If unsure, ask your landlord or contact your Tenancy Deposit Service.
Inventory – Have you checked the inventory you filled in when you moved in? Check for damages that were not there when you moved in. Check the inventory with your landlord. Arrange an inspection date. Contact your Tenancy Deposit Protection Service if any disagreements arise with regards to the deposit/bond.
Cleaning – Have you left the property in a clean state? Clean all areas thoroughly to reduce the risk of virus transmission and ensure you get your deposit back. Check on inventory what needs to be done.
Recycling and Rubbish – Have you removed all the recycling/ waste from the property and front and back gardens? You may not be moving out on a waste collection day. Check collection days at: or download the “Cardiff Gov” app for free reminders – collection days often change with bank holidays.

Try to plan ahead so that you can place any waste out during your normal recycling and waste collections.

If you are not moving on a waste collection day, your recycling and waste should not be put on the pavement. There will be no crew to collect, and this will lead to litter in the local area.

You could receive a £100 Fixed Penalty Notice for incorrect presentation of waste.

Alternatively, see if you can make arrangements with your landlord to dispose of any remaining waste on your behalf. This may cost you money, as your landlord will need to pay for these services.

You could make arrangements yourself if you plan in advance. We run a bulky waste collection service- you can book in a collection for things like sofas/mattresses by contacting C2C on (029) 2087 2087.

You are also able to visit our recycling centres, but you must book at least 24 hours in advance. Demand is high. We are only accepting limited items- find out more at

If you have good quality items that can be re-used, please don’t throw them away. Take them home with you, store them and donate later.

Mail – Have you changed your address to back home for the summer? Contact Doctors, Bank, Mobile phone company, Friends, Family, DVLA, Employer.
Keys – Have you returned your keys to your landlord/ letting agent? Give landlord/letting agent keys at the moving out inspection.
Bills – Gas, electricity and water

Ensure you’ve paid outstanding bills.

Take meter readings and notify utility companies of moving out date.
TV Licence – Have you told them you are moving out? You may be eligible for a partial refund! Update your details on

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