Useful Contacts for Students in Cardiff

Useful Contacts

Emergency

101 – non- emergency number

999 – emergency number

Hospital/Accident and Emergency: 029 2074 7747

NHS direct: 0845 4647

Police Student Liaison Officer: PC Mike Neate. Email: Michael.Neate@south-wales.pnn.police.uk Tel: 0292063 3420, 07584770987 or SwpStudentLiaisonCardiff@south-wales.pnn.police.uk

Shelter Cymru: 02920 556120

University

University of South Wales – Atrium Advice Centre – 01443 668541, cardiffadvice@southwales.ac.uk

Cardiff University Students’ Union – Student Advice – 02920 781410, Advice@Cardiff.ac.uk

Cardiff Metropolitan University Students’ Union – UMAX Student Advice – 02920 205977, email Alison Larner alarner@cardiffmet.ac.uk

Cardiff University – Student Support Centre – 029 20 874844, studentsupportcentre@cardiff.ac.uk

Cardiff University – Student Support Centre, Heath Park Campus – 02920 742070, studentsupportcentre@cardiff.ac.uk

Cardiff Metropolitan University – Student Support Centre Cyncoed campus – 02920 416333, studentcounselling@cardiffmet.ac.uk

Cardiff Metropolitan University – Student Support Centre Llandaff campus – 02920 416170, studentcounselling@cardiffmet.ac.uk

Students Loan Company – 0800 40501

Health Centres at your University

  • Cardiff University – 02920 874810, health@cardiff.ac.uk
  • Cardiff Metropolitan University Cyncoed Campus – 02920 416175
  • Cardiff Metropolitan University Howard Gardens – 02920 416177
  • University of South Wales, Atrium – 02920 731671

University Security

  • Cardiff University – 029 2087 4444 – 24 hour security control room
  • Cardiff Metropolitan University – 029 2041 6155/029 2041 6138 – 24 hour security control room
  • University of South Wales – 01443 482055

Housing

Housing Advice centres at your University

  • Cardiff University Students’ Union – Student Advice – 02920 781410, advice@cardiff.ac.uk
  • University of South Wales – Atrium Advice Centre – 01443 668541, cardiffadvice@southwales.ac.uk
  • University of South Wales – Accommodation services – 01443 482044, accom@southwales.ac.uk
  • Cardiff Metropolitan University – Accommodation services – Harpal McCarthy, advice line all housing issues – 02920 416188, Accomm@cardiffmet.ac.uk
  • Cardiff Metropolitan University Students’ Union – UMAX Student Advice – Alison Larner, Student Advisor – 02920 205977, alarner@cardiffmet.ac.uk

Rent Smart Wales 03000 133344

Tenancy Deposit Scheme – 0845 226 7837

Deposit Protection Service – 0844 4727 000

MyDeposits – 0844 980 0290

South Wales Fire & Rescue Service (home fire risk checks) – 0800 169 1234

Housing Enforcement – 02920 871762, privatesectorhousing@cardiff.gov.uk

Housing Options Centre – 029 20 570750

Welsh Water – 0800 052 0145, www.dwrcymru.com

Gas Safe Register – 0800 408 5500

Pest Control – 02920 872934, pestcontrol@cardiff.gov.uk

Food Safety – 029 2087 1128

Noise Pollution – 02920 871650

Support

Alcoholics Anonymous – 0845 7697 555

Cruse Bereavement helpline – 0870 167 0677

DAN 24/7 Drug and Alcohol Helpline – 0808 8082234

LGBT Cymru Helpline – 0800 023 22 01

LGBT Domestic Abuse Support – Rainbow Bridge Project – 0300 3031 982

Nightline – 02920 870 555

Samaritans – 0845 790 9090

Sexual assault referral centre (SARC) – 02920 335 795

Advice

Connect to Cardiff (C2C) – 02920 872087

Citizens advice – 03444 77 20 20

Consumer Advice – 08454 04 05 06

Cardiff Trading Standards – 029 2087 2059

GUM Clinic Cardiff – 02920 335207

Cardiff Bus – 029 2066 6444 / www.cardiffbus.com

Taxi Licensing – 02920 871651, licensing@cardiff.gov.uk

Explore our Universities

Cardiff is one of Europe’s youngest capital cities – small enough to be friendly and big enough to offer the best of living in a major city.

Cardiff University
Cardiff Metropolitan University
University of South Wales