Contacts

One of the frustrations that people raise is not knowing where to turn too if there are problems. Who to turn to….

101 - non-emergency number

To report issues such as va ndalism and graffiti , anti-social behaviour, noisy neighbours and loud parties

Disturbed by Noise? Call 02920 871650 (24hrs)
Cardiff Council Pollution Control deal with complaints regarding noise nuisance click here for more information

Connect to Cardiff (C2C) D eals directly with requests for information and advice about all Council services, including waste and refuse issues.

029 2087 2087

University security

Please ensure that the students are identified by their representing university before contacting these services:

Cardiff University - 029 2087 4444 – 24 hour security control room

UWIC – 029 2041 6155/029 2041 6138 – 24 hour security control room

University of Glamorgan – 01443 482055

Hospital/Accident and Emergency

029 2074 7747

NHS direct 0845 4647

If you are feeling unwell, for nurse advice and health information - the helpline is open 24 hours

Student Police Liaison Officer PC Tim Davies Mobile 07976277161 Email tim.davies@south-wales.pnn.police.uk

Student Police Initiative – PC Steph Samuel (Neighbourhood beat manager)

Cathays Police Station 029 2052 7439 Mobile 07961727158 e-mail Steph.Samuel@south-wales.pnn.police.uk

South Wales Police Switchboard - 02920 222 111

Housing advice from your universities

Make these advice centres at your university the first stop for queries, information or support on all areas of housing accommodation.

Cardiff University

UWIC

University of Glamorgan

The Advice and Representation Centre is situated on the third floor of Cardiff University Students' Union building.
(029) 2078 1410
email advice@cardiff.ac.uk
By calling in person to the Advice Centre

University of Wales Institute, Cardiff (UWIC)
Accommodation Services
Cyncoed Campus
Warwick House
Cyncoed Road
Cardiff
CF23 6XD
(029) 2041 6188
email accomm@uwic.ac.uk

 

Accommodation Services
Accommodation Lodge
University of Glamorgan
Pontypridd
CF37 1DL
Private sector: 01443 482044
email accom@glam.ac.uk

Student Advisory Service

Student Support Centre

Cardiff University Service

029 2087 4844
studentsupportcentre@cardiff.ac.uk

Heath Park Campus Student Support Centre
Cardigan House
Heath Park Site
02920 742070

studentsupportcentre@cardiff.ac.uk

Health and consumer advice/protection, food safety and trading standards:

Consumer Advice

08454 04 05 06

Cardiff Trading Standards

029 2087 2059

For information on food safety,

visit www.eatwell.gov.uk or contact:

029 2087 1128

For Health & Safety advice - on Body Piercing, Tattooing and Laughing gas - 029 2087 1161

To report a noise problem please contact:

Pollution Control

029 2087 1650
call 101 out of office hours

  • Sexual assault referral centre (SARC)
    Safe Island
    Cardiff Royal Infirmary
    Newport Road
    Cardiff
    CF24 0SZ
    02920 335 795

Samaritans 0845 790 9090

Nightline 02920 870 555

A confidential listening and information service run by students for students. Think of us as Samaritans mixed with 118 118! You can call us for anything, from needing a pizza number to personal worries, no matter how big or small. We won’t lecture you. We won’t just tell you what to do. We will listen. Open 8pm - 8am term time.

Drugs helpline - 0800 776 600

Aids helpline - 0800 567 123

Citizens advice - 029 2034 6490

Cruise Bereavement helpline - 0870 167 0677

Alcoholics Anonymous - 0845 7697 555

LGBT Cymru Helpline

Free and professional caring service for Lesbian, Gay, Bisexual & Transgender people in Wales

0800 023 22 01